If you found yourself in a sticky situation, would you be able to de-escalate using verbal techniques? Knowing what to do in a moment of crisis takes previous training. Spur of the moment thinking won’t always successfully de-escalate a situation.
Learn the best ways to verbally de-escalate a situation before it becomes violent.
For more information or training programs tailored to your business, please contact firstname.lastname@example.org. For any support and assistance call 1.604.383.0020 or toll-free at 1.800.212.2026 or visit www.lgrmg.ca at any time. Our expertise is your peace of mind.